Returns & Exchanges within Peninsular Malaysia
Make sure item(s) are:
- UNWORN and in new condition (no visible wear or tear) with original tags
- in the original packaging with the receipt or packing slip
- within 30 days of the purchase date.
- Regularly priced or sale item(s)â€”Final Sale items are not eligible for return or exchange
Easy as 1-2-3:
- Email to firstname.lastname@example.org with the following information: Your name(as per invoice), invoice number and reason for return.
- Request shipping label.Print and stick the label on the parcel. (you'll receive it via email)
Then you can:
- Return items via nominated courier company by our company.
- Shop for a new item
Returns take 5-7 days, on average, to ship and process.